Returns & Exchanges

At Official Website, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the order history section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag to ensure they remain protected.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your email and securely affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.